Storm Chasers Came Looking for Damaged Roofs.
They Won't Be Here When You Need Them.
After record hail, roofing trucks flooded Illinois. Most are from out of state. Most will be gone by next season. Cittrix is different. We've been here 10 years. Same owner. Same phone number. When you need warranty work in 2027, we'll answer.
What Cittrix Hail Damage Clients Get
Recent hail can mean a full roof replacement on your insurance.
Most homeowners don't know that a standard homeowners insurance policy covers storm and hail damage to your roof. If your area experienced hail of a qualifying size in the past 12 months, you likely have a valid claim. Cittrix will assess your roof, document the damage properly, and walk you through what your policy covers, at no cost to you.
Free Hail Damage Inspection
We inspect your roof at no cost and build the documented case your insurance company needs to approve a full replacement, not a patch, not a repair.
Insurance Claim Guidance
We walk you through the entire replacement claim process, what your policy covers, what to say to your adjuster, and what to watch out for. We've done this hundreds of times. You don't have to figure it out alone.
Lifetime Guaranteed Replacement
After hail this size, your roof is going to be replaced, full stop. We make sure that replacement is done right: Class 4 impact-rated shingles with a double lifetime guarantee from both the manufacturer and us.
Local Warranty Support
When you call in 5 years from now, we'll pick up. No 1-800 number. No runaround. Just your local roofer.
Illinois was hit. Your roof may be damaged and you may not even know it.
Hail damage is not always visible from the ground. Bruising and fracturing on shingles accelerates deterioration, leads to leaks, and invalidates many manufacturer warranties, even when the roof looks fine to the naked eye. A free Cittrix assessment tells you exactly what's there.
Why Illinois Homeowners Choose a Local Roofer
Out-of-state contractors follow storms. They knock on doors, collect deposits, and move on to the next
disaster. When something goes wrong, they're three states away.
Cittrix lives here. We know Illinois weather. We know what your roof just went through. And we'll still be
here next winter, next year, and ten years from now.
That's not a slogan. That's our address.
Simple. Remote. Zero Pressure.
How to Get Your Roof Replaced Through Insurance
Submit Your Address
Fill out the short form below. No appointment needed. You don't need to be home and nobody will knock on your door unannounced.
We Assess Storm Activity at Your Address
Cittrix uses satellite imagery and storm data to confirm hail activity at your property. We'll contact you within 24 hours with preliminary findings.
Free On-Site Roof Inspection (Scheduled by You)
If initial findings look promising, we schedule a full free inspection at a time that works for you. We document everything your adjuster needs. No surprises, no pressure.
We Handle the Claim, You Approve the Work
Cittrix works directly with your insurance adjuster, provides all documentation, and coordinates on your behalf. Your only job is to approve the final scope.
New Roof, White-Glove Finish, Full Warranty
98% of jobs completed in a single day. Full magnetic nail sweep. Debris removal. And a double lifetime guarantee from Cittrix and the shingle manufacturer, because we're still here in 5 years.
Deductible applies. Coverage varies by policy
Storm Chasers vs. Cittrix
STORM CHASERS
CITTRIX ROOFING
Based In
Here next year?
Warranty Support
Insurance Support
Shingle Quality
Guarantee
Out of state
Unlikely
1-800 number (good luck)
Maybe
Standard (Class 1-2)
Contractor only
Buffalo Grove, IL
Guaranteed
Local team picks up
Full claim guidance
Class 4 impact-rated
Double lifetime (us + manufacturer)
We live here. We work here.
We're not going anywhere.
Illinois-Based, 10 Years
We are not a traveling storm crew. Cittrix operates year-round in Illinois, the same team, the same number, five years from now.
No Door Knocking
We don't send crews to walk neighborhoods after storms. You found us; that's the only way we work.
Real Warranty Support
A warranty is only as good as the company behind it. Ours is backed by a 10-year local business and an independent manufacturer guarantee.
White-Glove Cleanup
Full magnetic nail sweep, all debris removed, final walkthrough with you before we leave. Every single job, no exceptions.
FAQ
Frequently Asked Questions
Is the inspection really free?
Yes. We get on your roof, document the full extent of the damage, and hand you a written report at no cost. This isn't a sales call. It's the paperwork your insurance company needs to approve your replacement. No obligation to hire us.
Will my insurance cover a new roof?
Most homeowner policies cover full roof replacement after hail damage. You pay your deductible, and insurance pays for the new roof. We help you understand exactly what your policy covers and walk you through every step of filing a replacement claim, not just a repair claim.
How long does the process take?
Our inspection takes about an hour. Insurance approval varies by carrier, typically 1–3 weeks. Once approved, your full roof replacement is usually completed in a single day.
What if my insurance denies the claim?
We document damage thoroughly to support your claim. If there's an issue, we help you understand your options and next steps.
Why should I choose a local roofer over a storm chaser?
Storm chasers leave. We don't. When you need warranty work or have questions in 2027, we'll still be here. Same owner. Same number.
What are Class 4 shingles?
Class 4 is the highest impact-resistance rating. These shingles are tested to withstand severe hail without cracking. Most Illinois insurers offer premium discounts for Class 4 roofs.
What Illinois Homeowners Say
Real neighbors. Real results.
★★★★★
We hired Cittrix to replace the old, small gutters on our house with new, larger gutters. They were very reasonably priced and the quality of work, service and communication was second to none! Every interaction with their company was outstanding, from estimate to job completion. I’ve dealt with many contractors, and the experience with Cittrix was by FAR the best I’ve had with ANY contractor!! They were very honest with what I needed and even addressed a small soffit/fascia issue. I could not recommend them more for any gutter work or full roofing needs. I was so impressed with the overall experience that I will definitely be back when my roof needs replacement! Thanks Cittrix!!
Tim Jonko
★★★★★
I recently had my roof replaced by Cittrix, and I couldn't be more pleased with the entire experience. From the very first consultation of insurance claim to the final clean-up, the team was professional, knowledgeable, and incredibly respectful of my home and time.
They walked me through the claim process and project clearly, answered all my questions with patience, and helped me choose the best materials for my needs and budget. The crew worked efficiently, and completed the project one to two days earlier, and left the site spotless when they were done.
What really stood out was the quality of workmanship and attention to detail—everything was done to the highest standard. The new roof looks fantastic and has already made a noticeable difference in both comfort and peace of mind. They truly exceeded my expectations!
LIAN WANG
★★★★★
The team at Cittrix is amazing. We filed a claim with our insurance company for hale damage to our roof, down spouts and window wraps. Our insurance company initially rejected our claim despite clear evidence of the damage.
Cittrix was not willing to give up if we were not willing to give up so so we fought for the coverage that we paid good money for.
Cittrix went to bat for us and coached us on how to speak with our insurance companies reps and what paths to take until we finally received approval for the roof, but everything else they were resisting covering. Cittrix did not give up and neither did we. Finally the insurance company agree to pay for all the damaged caused by hail.
When Cittrix was finally able to start the work their crews were incredibly professional, being careful to cover our plantings from the roofing materials being removed from the roof and the did a stellar job in cleaning up when the project was complete.
We cannot speak highly enough of the professionalism and customer care they provided. It was a great experience working with them and we would recommend them to our friends and family, really to anyone.
Shane Blais
★★★★★
Cittrix Roofing is an outstanding roofing company! I received multiple estimates for roofing work we needed done. Dan the owner came out quickly and he gave us an excellent price with a better Class 4 impact rating SBS shingle that will save us on our home owners insurance.
Before starting they gave us addresses of local clients that had the shingles colors we were interested in to help us decide on a final color. During construction they used high quality ridge roof vents, metal exhaust vents and lead pipe flashing and painted all the exposed vents and pipe flashing to match the roof color. Also they were able to match the new flashing to the existing brickwork and siding color. It blended in perfectly.
Now that the roof is completed, I couldn’t be happier. The house now looks great. Dan was great to work with and his crew that completed the roofing work were professional and efficient. I highly recommend Cittrix Roofing for anyone that needs a new roof.
Richard Johnson
Your Roof Took the Hit.
Let's Get It Replaced.
Free inspection. Full replacement claim guidance. Lifetime guarantee.
No one will pressure you. No one will show up unannounced. Submit your address and we'll check storm activity data and reach out within 24 hours with what we find.
Free assessment
No obligation
Response in 24 hrs
Locally owned and operated in Illinois since 2015. Serving the greater Chicagoland area.
† Insurance coverage for storm and hail damage is subject to the terms of your individual homeowners insurance policy. Your deductible is your financial responsibility and will apply to any covered claim. Cittrix Roofing cannot waive, absorb, or reimburse your deductible; any contractor offering to do so may be in violation of Illinois law (215 ILCS 5/155.04). Coverage eligibility, claim approval, and payout amounts are determined solely by your insurance carrier. Estimated premium savings of up to 30% for Class 4 impact-resistant roofing are based on ranges reported by select Illinois insurers; individual savings will vary and are not guaranteed. Cittrix does not guarantee claim approval and recommends all homeowners review their policy and consult directly with their insurer regarding coverage details.
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